How to return money for the game on PS5

Sometimes you decide that you really do not need a game. Fortunately, until you used the game and are in the return window, you can return your money back to your pocket.

• Check time and use
• Contact PlayStation

Check time and use

First, make sure that the game for which you want to return the money was purchased at the PlayStation store, not the other seller. It can not be returned to the PlayStation if you bought it elsewhere. Like many real purchases, game purchases for PlayStation have a restriction on the return period. This means that you can not just wait until you want to return money for the game. The standard return period in the PlayStation store is within 14 days .

To return the game for PlayStation, make sure that you did not start loading or streaming game content . PlayStation considers this content used and does not allow it to return. The only exception for this is if the game is somehow faulty.

Contact PlayStation

Go to the PlayStation website after you have identified that the game you want to return is entitled to compensation. Once there, find Contact us part of the Support section. Then go to return subsection. From there you can contact the PlayStation about the return of money for the game for which you want to return the money.

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